Hi, I’m Heather from Tiller. In this final video of our series, I’ll talk about how to get help with Tiller when you need it.
Chat Support
- Access from Tiller Money Feeds Add-on:
- Launch the add-on from the Extensions menu
- Click “Get Help” at the bottom of the sidebar
- Choose a pre-filled option for faster assistance
- Access from Tiller Console (my.tillerhq.com):
- Click the chat button in the lower right corner
- Select an appropriate option for your issue
Help Center
- Visit help.tillerhq.com
- Search through numerous articles covering:
- Getting started with Tiller
- How to use various features
- Understanding how to manage your finances with Tiller
Tiller Community
- Access at community.tillerhq.com
- Search for topics of interest or ask questions
- Active community with quick responses
- Tiller support staff also monitor and respond
When to Use Each Support Option
- Chat tool: Best for bank feed issues, Foundation Template issues, or sidebar-related problems
- Community: Great for workflow questions, categorization advice, and general inspiration
- Help Center: Ideal for self-service and learning about Tiller’s features
The Tiller support team is always happy to help you get in control of your money and understand how to use Tiller effectively.
